Healthcare operations software with AI that asks before it acts.
Pulse runs referral intake, admissions, caregiver recruiting and field outreach for home care, behavioral health and skilled nursing operators. Pulse AI Agents answer questions from your records and wait for your team to confirm every change.
Built on Salesforce.$89 per user, per month.
HIPAA compliant.
New 6
Bronx, NY
Queens, NY
Verifying 4
Nassau, NY
Bronx, NY
Authorized 5
Kings, NY
Queens, NY
Scheduled 8
Westchester, NY
Kings, NY
From the team that has implemented Salesforce for
Configured by vertical, with the workflow already in the box.
Home care, behavioral health, and skilled nursing each have their own payor rules and intake steps. Pulse ships with that work done and configures it to your programs.
Visit 4471, 8:00 AM to 12:00 PM Ready to workCertifications on file
Home Care
Referral intake, caregiver recruiting, and new patient profiles sent to HHAeXchange, for non-medical and skilled home care.
See the Home Care workflowBehavioral Health
Intake, admissions, and case management for addiction treatment, mental health, recovery support, and ABA programs.
See the Behavioral Health workflowSkilled Nursing
Census management, referral conversion, and multi-facility reporting for SNF and long-term care operators.
See the Skilled Nursing workflowNine modules across eight care settings.
Each live module ships pre-configured for the care settings it serves, and modules in development are labeled Coming. Start with what you need and turn on more as you grow.
| In-Home Care | Behavioral Health | Skilled Nursing | ||||||
|---|---|---|---|---|---|---|---|---|
| Module | Home Care | Home Health & Hospice | Therapy and Rehab | Community Health | Substance Use & Mental Health | Applied Behavior Analysis | Skilled Nursing Facility | Rehab Facility |
Field Sales Map and route referral sources, log every field visit, and track pipeline by account. | ||||||||
Referral Intake Capture referrals from any channel and accept or decline them in minutes. | ||||||||
Recruiting Source, screen, and credential clinicians in one pipeline with license and background checks. | ||||||||
Onboarding Automate new-hire paperwork, required training, and equipment issue so day one is ready. | ||||||||
Case Management & Retention Track engagement for people in care and staff, flag overdue follow-ups, and act early. | ||||||||
Ticketing & Dispatch (Coming) Turn calls and alerts into tracked tickets and dispatch the right person against an SLA. | ||||||||
Scheduling & Staffing (Coming) Fill shifts by skill and geography with overtime and compliance guardrails. | ||||||||
Care Mobile Field app for schedules, care plans, and visit notes. Works offline. | ||||||||
Family Portal Give families permissioned visibility into visits, schedules, and care updates. | ||||||||
Security, integrations, document generation, e-signature and reporting are in the full feature tour.See every feature
AI that asks before it acts.
Pulse puts AI to work in two places: Pulse AI Agents, built on Agentforce, and the workflow agent in Pulse Core, built on Claude from Anthropic. Both are designed so your team stays in charge.
- Pulse AI Agents: built on Agentforce, listed on AppExchange
- Pulse Core workflow agent: built on Claude from Anthropic
Ask in plain language
Ask about a referral, patient, applicant or schedule and get the answer from your Pulse records, within each user's Salesforce permissions.
Nothing changes until a person confirms
When you ask for a change, the agent proposes it and waits for your confirmation. Updates only touch the fields your admin allows.
You set how much the agent does on its own
The Pulse Core workflow agent can suggest only, act with approval, or handle low-risk steps automatically. Act with approval is the default, and every proposal and decision is logged with the reason behind it.
Four apps. One Salesforce foundation.
Pulse Core runs the workflows, Pulse Care adds the healthcare modules, Pulse Connect links your EMR, starting with HHAeXchange, and Pulse Agents put AI to work. All built on Salesforce.
Anchor Health doubled intake throughput without adding headcount.
Anchor Health replaced a patchwork of legacy tools with Pulse and scaled across three states while cutting operational overhead.
Read the Anchor Health case study"The value is clear and resonates deeply across our entire organization. Pulse enables us to stay on the forefront of the industry."
David Greenstein, CTO, Anchor Health
Need a Salesforce team too? Meet Pulse Professional Services.
Pulse Professional Services (formerly Madison Ave Consulting) has put senior Salesforce architects on every engagement since 2018. We implement Pulse, build AI agents and deliver Salesforce projects for any industry.
We also help teams choose between Agentforce and Claude for each use case and set up Salesforce in Claude. Start with a free, read-only org health check: we produce it with Claude, and it shows where an AI agent would help and where your data needs work first.
Not in healthcare? Pulse Core runs any workflow in Salesforce.
Pulse Care is built for healthcare. Pulse Core runs workflows on any Salesforce object, and Pulse Professional Services has delivered Salesforce projects across financial services, nonprofit, real estate and technology since 2018.
Financial services
Client onboarding with approvals, service requests routed with SLAs and scheduled review cadences.
See use casesNonprofit
Program enrollment and case management, grant application review and volunteer onboarding.
See use casesTechnology
Customer onboarding and implementation projects, renewals and the handoff from deal desk to case management.
See use casesThese are examples of what Pulse Core can run. Pulse Core customers today are healthcare organizations. In other industries, we build with Pulse Professional Services.See Pulse beyond healthcare
One license. Every module.
$89 per user, per month.
Every module, every vertical configuration, and the mobile app included. Enterprise pricing available for organizations with 500+ users.
Bring us the question you cannot get a clean answer to today.
A call with someone who has implemented this for operators like you. We will walk through how Pulse handles it, live.